data.world is your partner for success
Experience the difference between service and success
Success is standard
Customer success is just as critical as our software. That’s why it’s complimentary with all standard catalog plans, unlike other vendors who treat software and success as entirely separate line items.
We work with you to identify the use cases that deliver the shortest time to value, and back it up with metrics no other catalog vendor can provide. Your success is so important to us that everyone on our team – even the CEO – is bonused on
data catalog adoption.
A true partnership
Five tips to supercharge your data catalog
Your data.world customer success team
Customer Success Director
Accompanies you during implementation and launch, guides with best practices, and provides ongoing coaching to ensure you get the most out of your data catalog investment
Implementation Project Manager
Maps program objectives to product capabilities, and interfaces with data/engineering teams
Technical Support Specialist
Provides assistance for platform-related inquiries and technical best practices
Data catalog implementation
- Define and document the long-term product visions, goals, and definition of success, as well as the first use case
- Design a plan for metadata modeling, cataloging, onboarding, stewardship process definition, and roll out
- Develop the configuration of your data catalog and collect end-user feedback
- Deploy your catalog internally and begin analyzing metrics and usage reporting
Get your first win fast
This approach delivers the quickest time to value by getting your catalog into the hands of end users fast and provides an iterative framework that can be used to launch additional use cases.
Ongoing success and adoption
Learn more about
See what data.world customers have to say about their experience.
Connect with an expert
For more information on customer success at data.world, contact us to speak with an expert.